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Sigachi views Customer Success from multiple support touchpoints. To name a few:

  1. Support from Strong Technical Team: Sigachi has highly qualified technical team with extensive experience in formulation, its processing and troubleshooting in formulations to assist to fulfil customer need.
  2. Partner in Product Journey: Sigachi’s technical service professionals perform a number of essential tasks for customers, including conducting functionality, stability, and other tests, helping customers find solutions to their processing problems. Sigachi Caters to customization with help of R&D facility & technical support. Additionally, Sigachi periodically conducts seminars, knowledge sessions and provides required documents to develop new formulations.
  3. Customer first mindset: Sigachi has always kept in mind customer need and worked hard to accomplish it, Sigachi R&D team developed new high and multifunction excipients to solve major formulation issues and simplify tableting process.
  4. Sigachi Product Finder has been developed to support you in selecting the best fitting excipient for your formulation from Sigachi’s portfolio. For any enquiry/more info related to product and formulations, you could post your enquiry in "Ask an Expert".